Question 1

Can you photograph and film our show?

Accepted Answer

Absolutely! We have many years experience photographing and filming the perforing arts. We can provide a full professional studio for performers, Individuals, groups, live... we are very flexible.
We can personlaise a web gallery where your parents can review just their childs images and claim discounts and special offers in the process.
 
It's simple with lots of choice. You can buy a simple print, a digital download, a keyring, phone case or canvas. There are various packages offering up to 45% and depending on the size of your performance you can even earn a commission from all sales!
 
Please ask for details, we'd love to hear from you.

Question 2

What type of photos and gifts can I buy?

Accepted Answer

With our online system there are many choices.
 
You can order over 12 different sizes of prints with, or without mounts. Three different packages offering discounts of up to 45%. Over 30 different gift products such as keyrings, mugs, phone cases, fridge magnets and more. Plus a range of canvasses in different sizes. 
 
They offer excellent value for money. e.g. 6x4 print = £7.00 / 8x6 print = £8.00 / 10x8 print = £10.00. 
 
All our prints, gifts and canvasses are printed and manufactured by a professional print lab to guarantee the finished quality, consistency and fast turn-arounds. You won't be dissapointed.

Question 3

How far ahead to I need to book?

Accepted Answer

Booking our filming or photography services is always subject to availability. We recommend you book as far ahead as possible to avoid dissapointment. At the end of every term and the end of the year is our busiest time. If your show is around these periods we recommend you book as soon as possible.

Question 4

When do I need to return the booking paperwork?

Accepted Answer

Once you have confirmed your booking date we will send you all the necessary paperwork. Your booking will only be secure when we have received your confirmation, so we recommend you return your completed form as soon as you can to avoid dissapointment.

Question 5

Are all your staff CRB/DBS checked?

Accepted Answer

Yes. Every staff member has a current DBS (CRB) certificate that can be produced on request. Also, for peace of mind we prefer to supply all media directly to your school for distribution by you.

Question 6

What can I do about parents ‘pirating’ copies?

Accepted Answer

Just explain that all the USB and DVDs we supply are encrypted so they can’t be copied. Creating 'pirate' copies, or duplicating the DVD, Blu-ray or Memory Sticks is illegal.

Question 7

Can I use some of the show filming to put on my website or YouTube?

Accepted Answer

We can create footage suitable for online playback for a small additional charge. We need to charge extra for this due to the significant time it can take to create. If you would like this extra footage it can be built in to the retail price of your ordered discs to cover the costs.
 
It’s generally not ok to upload videos online that use copyrighted music. If you make the decision to do so, it is at your own risk.

Question 8

Can you extract some images from the USB's or DVD?

Accepted Answer

Yes we can. You’ll need to provide details of what you want but let us know and we’ll send over the images you want electronically. There will be a small additional fee for this service.
 
We supply captured images as JPEG's at 1920x1080 pixels. They are supplied with full reproduction rights so you can use them however you wish.

Question 9

How do I cancel my booking?

Accepted Answer

You can cancel your booking at any time. Simply email us at: andrew@i101films.co.uk 
 
Please note that bookings cancelled with less than 14 days prior to the show date will incur a cancellation fee.
 
Cancellations by any other method than email i.e. phone, text, social media etc. will not be accepted.

Question 10

How does copyrght work on the DVD?

Accepted Answer

i101 Digital Ltd will film your show on the assumption that you have all rights to perform the numbers included. Public sale and distribution of the USB and DVD's (i.e. to people not involved with the show) is strictly prohibited. i101 Digital Ltd retains copyright over the actual recording of the show itself, and retains rights to use content recorded, including but not limited to: video, audio, and still images, for limited promotional use (i.e. showreels) without obtaining permission from the show organisers or persons involved. i101 Digital Ltd assumes that you have obtained permission from all performers (or their legal representatives) in the show to be recorded, and for that recording to be privately distributed.

... capturing the magic

faq's

To give you the best experience possible

For your peace of mind